We accept all four major credit cards:

Visa, American Express, MasterCard, and Discover.

We will also accept credit card payments through PayPal online.

It’s for protection - yours and ours! There have been some unfortunate dealings with credit card fraud (when someone orders with a stolen card and has it shipped to an address different to that on the card). When that happens, everybody loses. To avoid that, we require that the address you want your product shipped to is registered on the card.

It’s a case where one bad guy makes it hard on the rest of us, but this is to keep all the deals safe.

We offer a 48 hour approval period on all guitars, amplifiers, and pedals from the date of delivery.

This approval period is for the buyer to make sure that the instrument is in the condition and originality we advertised.

If a return is requested because the buyer simply doesn’t like the way an instrument plays, sounds or other personal preferences we reserve the right to deduct a 15% restocking fee.

In the event of any return the buyer pays all shipping and insurance costs, both to and from, as well as any other fees associated with the transaction.

In the event a return is requested on an item prior to shipment or delivery a 10% restocking fee will be deducted.

For logistical reasons we are unable to accept returns or cancellations on any item that was special ordered.

All returns must be approved by phone or email and must be returned in the exact condition they left our store.

Any item returned not in the same condition it left our store is subject to a 20% restocking fee at our sole discretion.

Unauthorized returns will be refused and returned at customer's expense.

Please know we go to great lengths to ensure with 100% confidence that you are getting the exact item you purchased in the condition and originality described. All guitars are thoroughly inspected and tested prior to shipment. Please understand that guitar setups are subjective to the players preference and cannot be considered an issue if the guitar does not play to your liking. We strive to earn your business and will do everything in our power to make you happy.

We are happy to now be able to accept PayPal online payments. Buyers will see the PayPal option in checkout.

We ship UPS Ground or FedEx Ground. Expedited shipping can be arranged for an additional fee. Tracking is provided prior to carrier pickup.

Most orders made before 3pm ET will ship the same day.

All shipments are properly packed and fully insured.

I pack all guitar boxes full of bubble wrap and packing materials to assure your product is safe.